About Us

Many property owners who suffer loss due to damage following the removal process have little or no experience in the claims process and sometimes feel confused about what to do.

Intercept proactively works to communicate with both you and your insurer to ensure the process is as stress free and efficient as possible.

Our relationship with you starts immediately following allocation of your claim to us from your insurer and continues throughout the settlement and / or repair process.

Our first contact with you will be to confirm your details and to plan a process in order to finalise and settle the claim at the earliest opportunity.

Once your claim is authorised by the insurer, our administration team will prepare and post all the documentation that needs to be completed by you to allow for final settlement.

During the entire process you will be kept informed by our administration staff and restorers.

Alternatively you can contact us at any time on 1300 816 977.