Frequently Asked Questions

Your insurer will contact Intercept to resolve the claim directly with you, consistent with the scope of your insurance policy.

A Intercept representative will contact you once your documentation is returned to organise the start dates for the repairs.

Works authorised by your insurer will be paid by your insurer (less any excess). Any private work authorised by you in conjunction with the insurance work will need to be paid on completion by you.

Returning the claim form, paying any excess applicable, providing site access, and signing off completion certificates.